Customer Service Manager
brilliant opportunity has arisen for a Customer Service Manager based in the outskirts of Wolverhampton City, the role will be working for a large multinational manufacturing company with a fantastic reputation. The company offers free on-sight parking, fantastic career progression, and is located near to the M6 motorway.]
Requirements:
Experience in managing a customer service team
Knowledge of customer service principles
Able to lead a team by example
Recruit and train a team
Ability to deal with complaints
Extensive e-commerce background
Responsibilities:
Ensure your customer service team fully support the sales team
Contribute to achieving sales budgets
To ensure the customer's journey is a positive one
Make sure pricing on products are correct and updates
Establish a robust training program for all customer service team
Help to define a strategy for the team
Undertake any proje...
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Website | uk.whatjobs.com | ||
Ad Id | 27051007 | ||
Category | Manufacturing | ||
Posted | September 13, 2020 | ||
Expiry | October 13, 2020 | ||
Status | FILLED | ||
Details | New, Commercial Seller |